Delivery:

Delivery is door-to-door countrywide.

Insurance:

Your product is insured against breakage and theft, an insurance equal to 1.8% of the value of your purchase will be debited to your card.

Our Guarantee:

We guarantee a full credit on the cost of the gin, no questions asked, and we will also collect the remainder of any pack and refund you in full if you are unhappy with the quality, the service or any aspect of your Gin Box product.

Replacements:

In the unlikely event that there is a broken bottle in your case, please tell us immediately and we will credit your account. We reserve the right to substitute product if stock runs out, to the same or higher value of the stock.

Accessories:

Customers ordering accessories outside of South Africa, from Namibia, Botswana, Lesotho, Zimbabwe or Swaziland, must please order via email at the following address: info@theginbox.co.za