How do I become a member of THE GIN BOX?
I just joined The Gin Box! What will I receive?
According to the Membership plan that you choose (Monthly, Bi-Monthly and Quarterly), you will receive:
- Private delivery to your door
- A new mystery 750ml bottle one of South Africa’s unique craft gins
- Two to four unique local or international tonics
- Three hand-selected gourmet food items that are often not readily available from retail stores.
- A comprehensive list of distiller’s notes
- A history of the gin from the origination of the name, through to the distillation process, its unique properties
- Creative suggestions for quality pairings
- Ideas on experimental garnishes to bring your drink and glass to life
What type of Memberships do you offer?
Are there any hidden fees or additional costs?
What size will my bottle of gin be?
Can I change my membership frequency?
I need to suspend my Membership. What do I do?
You can suspend your recurring Memberships by contacting us at email@example.com and stating your desire to suspend in your email letter. To make sure you do not receive the next month’s gin, you must suspend your Membership before the 26th of the month.We also offer the option of skipping a month while maintaining your membership. If you would like to skip the next month’s gin please contact us at firstname.lastname@example.org stating your request. In order to skip the next month’s gin, your request must be received before the 26th of the month.
When will I be billed?
When must I suspend my Membership so as not to receive the next month’s GIN BOX?
Can I skip a month?
Yes. If you do not want to receive your Gin Box that month, you may skip a month and suspend payment and delivery. To do so, please contact us at email@example.com. Please note that we will automatically send you a bottle for the month succeeding the month for which you suspend if you do not contact us otherwise.To skip a month, you must contact us before the 26th of the month.
What payment options do you offer?
How do I know my credit card details are secure?
Where does the The Gin Box ship to?
When will I receive my Gin Box?
How will I receive my Gin Box?
My Gin Box has not arrived at the normal time this month. What should I do?
How much does shipping cost?
Additional purchases can be done at a delivery cost of R99 per package, anywhere in South Africa. However, if your order comes to R750 or more, we deliver FREE OF CHARGE. We work on a 5-7 working day delivery turnaround time.
Did you know, we deliver to Neighbouring states? Contact us to request a delivery price on firstname.lastname@example.org.
Can I suspend delivery?
Yes. If you do not want to receive one month’s Gin Box, you may suspend payment and delivery for one month. To do so, please contact us at email@example.com.Your suspension must take place before the 26th of the month to take effect for the following month.
RETURNS AND REFUNDS
My Gin Box arrived broken or damaged. What should I do?
May I return my Gin Box for a refund?